Our research platform vendors provide telephone and chat assistance.
Lexis: 1-800-543-6862
Westlaw: 1-800-REF-ATTY (1-800-733-2889)
Check the links below for short research videos covering some of the basic aspects of researching the U.S. legal system.
The training certifications available through the Westlaw Knowledge & Training Center are recommended. A few good tutorials to review in advance of starting your Open Memo include:
Anatomy of a case : 6 min
Intro to KeyCite : 5 min
The Lexis Proficiency Certification on demand modules let you learn at your own pace. The training sessions are helpful for all users of their research platform. Login with your Lexis login. Some key sessions are noted below:
Intro to Online Legal Research Systems
Keyword basics
Secondary Sources
Statutory Research Basics
Caselaw tools
Topical / Digest Research
Citator basics
If you don’t have time, check out these shorter more specific task focused Lexis How-To Videos.